Refund policy

Refunds, Returns, and Exchanges

• Defective or Damaged Items: All purchases cannot be refunded, and items will not be returned unless the item is shown to be defective or damaged within 1 week of the delivery’s arrival. To contact us about refunds and item exchanges, please reach out to our email team: orders.exclusiveminds@gmail.com.

• Incorrect Orders (Size, Address, etc.): If an order was placed incorrectly by the customer (wrong size, address, etc.), there will be a $7 service fee to exchange your order for the correct size or information.

PLEASE double-check your order before you click the submit order button to avoid these service fees.

Service Fee Payment:

All service fee payments should be sent to one of the following business accounts. Once the fee is paid, the return address will be provided to you.

• CashApp: $ExclusiveMinds